Terms of service

Orchin Terms of Service  

Welcome to Orchin! By accessing our website, making a purchase, or engaging with our services, you agree to abide by these Terms of Service. Please read them carefully to understand your rights and responsibilities as part of the Orchin community.  


1. Acceptance of Terms

By visiting our website www.orchin.in or purchasing a product, you agree to these Terms of Service. If you do not agree, you may not access our website or use our services.  


2. Eligibility
To purchase from Orchin, you must:  

  • Be at least 18 years old or have permission from a parent/guardian.  
  • Provide accurate, complete, and current information during checkout.  


3. Orders and Payment

3.1 Order Acceptance  
All orders are subject to availability. We reserve the right to refuse or cancel any order for any reason, including pricing errors or stock limitations.  

3.2 Payment  
We accept payments through secure online gateways. By completing your purchase, you agree to provide accurate billing and payment information.  


4. Product Information 

4.1 Handmade and Unique Designs  
Our products, including hand-embroidered items, are crafted to embrace uniqueness. Slight variations or imperfections are part of their character and are not considered defects.  

4.2 Care Instructions  
Products should be cared for according to the instructions provided. Orchin is not responsible for damage caused by improper care.  


5. Returns, Exchanges, and Cancellations
Our policies for returns, exchanges, and cancellations are outlined in our Return and Refund Policy. Please review them before making a purchase.  


6. Intellectual Property
All content on our website, including text, images, logos, and designs, is the intellectual property of Orchin. You may not copy, distribute, or use our content without prior written consent.  


7. Privacy 
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.  


8. Limitation of Liability Orchin is not liable for:  

  • Delays or failures in delivery caused by external factors (e.g., courier delays, natural disasters).  
  • Damages resulting from improper use of our products.  

To the maximum extent permitted by law, our liability is limited to the amount paid for your purchase.  


9. Modification of Terms
We reserve the right to update these Terms of Service at any time. Changes will be effective upon posting on our website. It is your responsibility to review the terms periodically.  

 

10. Governing Law
These terms are governed by the laws of India which is Bharat. Any disputes will be subject to the jurisdiction of the courts in Mahendragarh, Haryana.  


11. Contact Us
If you have questions about these terms, please reach out to us:  

 

By using Orchin’s website and services, you acknowledge and agree to these Terms of Service. Thank you for being part of our journey together, we’re embracing the unusual!